"I think it's important to be very focused on what you're doing. Don't try to do too many things at once."

"I think it's important to be very transparent. You have to be open and honest with your customers and your employees."

"If you're not stubborn, you'll give up on experiments too soon. And if you're not flexible, you'll pound your head against the wall and you won't see a different solution to a problem you're trying to…"

"I think that the future is going to be very different from the past, and I'm very excited about it."

"If you can't tolerate critics, don't do anything new or interesting."