"No computer is ever going to ask a new, reasonable question. It takes trained people to do that."

"Humans are allergic to change. They love to say, 'We've always done it this way.' I try to fight that."

"Humans are allergic to change. They love to say, 'We've always done it this way.' I try to fight that. That's why I have a clock on my wall that runs counter-clockwise."

"You can't just teach people to do things. You have to teach them to think."

"I noticed he always said no to things the first time. So the next time I went in to suggest something I said 'let's pretend this is the second time I'm presenting this'. I said, 'you always say no the…"