"I think it's important to be willing to be misunderstood, if you're going to innovate. And you should be willing to be misunderstood for a long period of time."

"I want us to be a company that invents on behalf of customers."

"I think the Internet is still in its infancy."

"We've done a lot of experiments. Some of them have worked, some of them have failed. The ones that have failed have taught us a lot."

"If you double the number of experiments you do per year, you're going to double your inventiveness."