"Walton loved listening to individual employees. He particularly liked talking to the truck drivers—they saw more stores per week than anyone else, and they tended to say what they really thought."

"I don't know what I'd do if I couldn't go to work every day."

"I've always been a country boy at heart."

"Sam later claimed that he had spent more time in Kmart stores than any Kmart executive... Unlike many businesspeople, Sam never focused on the weaknesses or problems of his competitors, he only looked…"

"I've always been a hard worker."