"I'm a great believer in getting out and walking around and seeing what the competition is doing."

"If one of our customers comes into the store without a smile, I'll give them one of mine."

"I probably have traveled and looked at more stores than any other person in the world."

"I paid low wages. I’m not proud of that. But I had to when I started out."

"I always thought I was going to be a millionaire. I just didn't know it was going to be with a store."