"You can have a good idea, but if you don't execute it well, it's not going to go anywhere."

"I'm a big believer in the idea that you have to be willing to fail."

"I know what I'm doing. I'm building a company that will last for 100 years."

"I believe that the customer is always right. And if they're not, it's our job to make them right."

"I think it's important to have a good sense of humor, because life is too short to be serious all the time."