"There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else."

"We're going to be successful, but the basis is a very low-wage, low-benefit model of employment."

"Most of us don't invent ideas. We take the best ideas from someone else."

"I always tried to be a good human being."

"I just kept plugging away."